I just rebooted my computer.
Who cares, you might ask. But I had to reboot my system because I was visiting the website of a local restaurant and the PDF file of their menu caused my operating system to freeze. This would be mildly annoying if it was the only time I ever encountered it, but it actually happens on a regular basis. Between the PDFs, the crap flash websites and sites that are just never updated, restaurants make my job of writing about them like pulling teeth, only with a lot more tears and crying.
Look, I get the fact that not everybody is good at (or interested in) everything. Cooks wanna cook, they don’t want to waste their time mucking around with computer stuff or marketing campaigns or anything that isn’t, well, cooking. I get it. Just about everybody who works in a creative field, making things to sell to other people, feels the same way. Farmers hate dragging their produce to market, craftspeople hate dragging their wares to shows, authors hate doing book tours, and chefs hate taking time out of the kitchen to deal with paperwork.
But it’s a reality of life.
One that more restaurants should embrace, because your website is the most important tool you have in marketing your business. It’s a 24-hour-a-day business card that can make people want to try your food or never set foot in your place ever. More than Twitter, Facebook or any other online social networking site, their own website is where restaurants need to be concentrating their efforts.
Continue reading “The Restaurant Website – What the Hell Are You Doing?”