Macleans, Restaurants and Whiny Temper Tantrums

For anyone in the restaurant industry, this week the buzz is all about Maclean’s Magazine and their Canada’s Best Restaurants edition, in which a team of food critics led by Jacob Richler picked the Top 50 restaurants in the country.

Richler knew what he was getting into – the first line of his introduction makes it clear:

However much work goes into such things, they are seldom praised and always attacked – and gleefully.

What has been surprising is just how vehement those attacks are. I’ve seen no glee, just a level of childish pettiness that is embarrassing for the entire restaurant industry.

It would be idealistic to hope that food writers and the chefs and restaurateurs they write about would aspire to a level of maturity and professionalism in their interactions. That they would approach the work of the other with a realization that the “enemy” is just trying to do their job to the best of their ability with fairness and integrity, and that other factors (editors and readers in the case of writers; business partners and staff in the case of the restaurant owners) sometimes come into play. A restaurant review should never be personal, and should never be taken that way. At its best, a review is the perfect example of a symbiotic relationship where food writer and chef help and promote each other’s businesses (a review – good or bad – gives a restaurant publicity, and a popular review helps to sell copies or push traffic to a website).

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