Chefs Versus Bloggers

In pretty much every conversation I’ve had with a chef in the past, oh, month, the topic of bloggers has come up. Usually it’s the bloggers who show up on the first day of a restaurant opening and trash the place in a review because things are not perfect. Chefs and restaurateurs seem not to know how to handle this kind of criticism, and when they ask me for advice (like I’d know!) I’m at a loss as to what to tell them.

I mean, it’s not as if I’m anti-blogger. I really believe that the future of food writing exists online; I run a number of blogs myself, run a blogging network and somehow convinced myself that creating the Canadian Food Blog Awards would be an easy thing to do to promote food bloggers in this country (umm… yes, I did pretty much just make a 2nd full time job for myself). But I still don’t have the answer.

What I really want to do is give the bloggers who do these (usually poorly written) too-early restaurant reviews a smack in the head. I mean, there’s one school of thought that says that some person on the internet with no qualifications or expertise isn’t going to be able to affect the business of a restaurant, that most people don’t even pay attention to blogger restaurant reviews, instead relying on long-time experts for the major dailies and weeklies who have the experience and writing skills to back up their opinions. But I’ve also seen (and talked to) a lot of restaurant owners and chefs who are mighty worked up about a shitty review or comment on some site like Yelp or Chowhound.

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Innoculation – or, How Food Bloggers Can and Should Arm Themselves Against Viral Marketers

If you’ve never received one, then consider yourself lucky. If you’re a recipe blogger, you might never know the greasy, depressing feeling of opening up your email inbox to be assaulted with fake flattery and a patronizing cut and paste formula-based invitation. But eventually, because that’s their whole premise, the viral marketing companies will get to most of us, luring innocent food bloggers with flattery and booze, hoping you’ll sell your soul for a party and a gift bag, or some free samples.

While not a new phenomenon, in the age of the internet, viral marketing has become more and more pervasive. The original viral marketers used kids to inadvertently sell their products – put a pair of (free) fancy sneakers on the feet of the most popular kid in the school and watch as his classmates flocked to the store to buy the same gear. It works for clothes, technology (“hey, cool phone!”) and even vehicles – Torontonians should wonder any time they see a shiny new scooter parked on a sidewalk in front of a hip club or restaurant.

At its heart, viral marketing is about manipulation. This website outlines the six simple principles of viral marketing

  1. Gives away products or services
  2. Provides for effortless transfer to others
  3. Scales easily from small to very large
  4. Exploits common motivations and behaviors
  5. Utilizes existing communication networks
  6. Takes advantage of others’ resources

From the standpoint of the food blogger, it is important to be aware of these principles if you regularly receive offers of free products or invitations to promotional events.

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