Macleans, Restaurants and Whiny Temper Tantrums

For anyone in the restaurant industry, this week the buzz is all about Maclean’s Magazine and their Canada’s Best Restaurants edition, in which a team of food critics led by Jacob Richler picked the Top 50 restaurants in the country.

Richler knew what he was getting into – the first line of his introduction makes it clear:

However much work goes into such things, they are seldom praised and always attacked – and gleefully.

What has been surprising is just how vehement those attacks are. I’ve seen no glee, just a level of childish pettiness that is embarrassing for the entire restaurant industry.

It would be idealistic to hope that food writers and the chefs and restaurateurs they write about would aspire to a level of maturity and professionalism in their interactions. That they would approach the work of the other with a realization that the “enemy” is just trying to do their job to the best of their ability with fairness and integrity, and that other factors (editors and readers in the case of writers; business partners and staff in the case of the restaurant owners) sometimes come into play. A restaurant review should never be personal, and should never be taken that way. At its best, a review is the perfect example of a symbiotic relationship where food writer and chef help and promote each other’s businesses (a review – good or bad – gives a restaurant publicity, and a popular review helps to sell copies or push traffic to a website).

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Chefs Are the New Rock Stars

Imagine for a moment that you’re walking down the street and you pass a punk-looking kid wearing a black t-shirt with Anthony Bourdain’s face on the front. Or you’re in the mall and the gaggle of girls outside of Old Navy are all wearing sparkly pink shirts emblazoned with the Rachael Ray logo. Or maybe you’re watching the news to see thousands of women mobbing the airport when Jamie Oliver deplanes and races to a limo to be whisked away before someone gets injured.

To people in the industry, the concept of chefs as celebrities seems vaguely uncomfortable. The people who cook the food for restaurants, events, and hotels are meant to be behind the scenes. They’re part of the great machine that makes a dinner or an event happen seamlessly and beautifully; the kitchen is called “back of house” for a reason. Most dedicated cooks don’t want the attention – they want to do their jobs and do it well, and don’t much care for the cameras and interviews and face time.

But most is not all, and as more and more of the celebrity chefs we watch on TV sign endorsement deals or create product lines of their own, the desire – we’ll even call it a “need” to be seen, to be out there promoting the gadgets, the cookbook, the product lines and oh, yeah, the restaurant – becomes overwhelming.

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